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Quality

At Ballard Technology, customer satisfaction is the ultimate measure of quality and is our priority throughout a product's lifecycle from conception, through design and production, to long-term customer service. Designs are carefully validated, and each product is rigorously tested before shipment.



Quality Policy

To achieve customer satisfaction as a result of our commitment to comply with requirements as demonstrated through:

  • Products - Providing products and services that meet or exceed the needs and expectations of our customers.
  • Processes - Continually improving the effectiveness of the quality management system.
  • People - Equipping employees with the necessary documentation, training, and resources.


AS9100 and ISO 9001:2008 Registration

Ballard Technology's quality management system (QMS) has been audited and registered to AS9100C and ISO 9001:2008 by Great Western Registrar. Great Western Registrar, LLC is an ANSI / ASQ National Accreditation Board (ANAB) accredited international provider of management system registrations. Copies of Ballard's registration certificates and related information may be viewed at the links below. Certification status may also be viewed at the IAQG OASIS website: https://www.sae.org/?PORTAL_CODE=IAQG.

AS9100 Rev. C
As of November 5, 2011, Ballard Technology's quality management system is now in full conformance with AS9100 Rev. C. Rev. C marks the first major change to the AS9100 standard since the initial release in 1999 and expands the standard from aerospace to: aviation, space, and defense (land and sea) applications.

To request additional information on Ballard Technology's QMS or to address a quality issue please contact customer support at:


or 425-339-0281
 

View Certificate




 
 
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