At Ballard Technology customer satisfaction is the ultimate measure of quality and is our priority throughout a product's lifecycle from conception, through design and production, to long-term customer service. Designs are carefully validated, and each product is rigorously tested before shipment.

To achieve customer satisfaction as a result of our corporate commitment to quality through:

• Products - Providing products and services that meet or exceed the needs and expectations of our customers.
• Processes - Continually improving the effectiveness of the quality management system.
• People - Equipping employees with the necessary documentation, training, and resources.

Ballard Technology's quality management system (QMS) has been audited and registered to AS9100 and ISO 9001:2008 by STR-Registrar LLC (STR-R). STR-Registrar LLC is an ANSI / ASQ National Accreditation Board (ANAB) accredited international provider of management system registrations. Copies of Ballard's registration certificates and related information may be viewed at the links below.

AS9100 Rev. C
As of November 5, 2011, Ballard Technology's quality management system is now in full conformance with AS9100 Rev. C. Rev. C marks the first major change to the AS9100 standard since the initial release in 1999 and expands the standard from aerospace to: aviation, space, and defense (land and sea) applications.

To request additional information on Ballard Technology's QMS or to address a quality issue please contact customer support at:

or 425-339-0281
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