Ballard Technology prides itself on its extremely responsive, thorough, and personalized customer support. We offer free technical support before and after the purchase of Ballard products.

Our customers tell us that our products are some of the highest quality databus interfaces on the market today. Our interface cards support a wide variety of avionics databus protocols including MIL-STD-1553, ARINC 429/708/717, AFDX, and CSDB, as well as serial (RS-422/232/423) communications and Discrete I/O.

We also offer our intuitive CoPilot® software, which makes it easy to control our interface hardware with a few clicks of a mouse.

With our world class customer support, quality hardware, and easy-to-use software you can't go wrong with Ballard Technology.

Ballard's products support many avionics databus protocols including MIL-STD-1553, ARINC 429, ARINC 629, ARINC 664 / AFDX, ARINC 708, ARINC 717, CSDB, and Space Shuttle. Our products also support serial (RS-422/232/423) communications and Discrete I/O.

Ballard has avionics databus interface products in PCIe, PCI, cPCI, PMC, VME, PC/104, and PCMCIA (types II and III) cards and in various adapters, boxes, and handhelds that operate through USB, Ethernet, and/or stand alone.

Please contact us at your convenience for pricing of our products. Our sales engineers are knowledgeable and friendly and we gladly take your calls and emails.

Yes. Ballard offers discount pricing of products on orders for larger quantities. Please contact us for more details.

Ballard Technology sells direct in the United States and some countries. We sell through distributors in some regions. For a list of our distributors and their territories, please click here.

Small quantities of standard products usually ship from stock.

Ballard Technology offers product for evaluation. Please contact us for more details.

Ballard Technology has provided avionics databus interfaces to the aerospace industry since 1986.

Ballard Technology is a small business as classified by the United States Small Business Administration.

Yes. Ballard Technology offers free technical support before and after purchase. Our hours are 8:00 am to 5:00 pm Pacific Time, though support and sales engineers are often available outside those hours. We invite your questions and comments on any of our products. You may reach us by telephone at (800) 829-1553 or (425) 339-0281, by fax at (425) 339-0915, or through e-mail at:

We make our best effort to respond within 24 hours of receipt of the inquiry.

Most Ballard hardware products carry a 3 year warranty. Click here for more details.

Contact Ballard at your earliest convenience. Our support staff may request that you troubleshoot the product in order to narrow the problem down. When your product is ready to be sent to Ballard, we will issue you a return merchandise authorization (RMA) number.

We make our best effort to repair products in a timely manner.

Yes. Ballard's OmniBus family of products offers multiple protocol support on the same interface card.

Ballard's new OmniBus family of products takes avionics databus interfaces to the highest level of flexibility and power in the industry. OmniBus supports high channel counts of single or multiple protocols and is available in several platforms. Features include one to four DSPs for protocol processing, a PowerPC® user processor, IRIG circuits (for time-tags and synchronization), and digital input/output signals. The efficient, modular design of OmniBus products supports mixed-protocol applications and allows users to upgrade or reconfigure their OmniBus with additional functionality, channels, and protocols as requirements change.

Ballard's OmniBus family supports MIL-STD-1553, ARINC 429, ARINC 708, ARINC 717, CSDB, serial (RS-422/232/423) communications, and Discrete I/O.

Ballard's OmniBus products are available in PCI, cPCI, PMC, VME, and USB/Ethernet form factors.

The part number for an OmniBus product is a combination of the form factor, the protocol module(s), and any options. Click here for more details.

MIL-STD-1553 is a standard defining a local area network (LAN) originally developed for and widely used on military aircraft. This digital, command-response, time-division multiplexing network protocol is also used in many other military and commercial applications where fast, positive control is required.

Ballard Technology offers five different levels of functionality in their MIL-STD-1553 products: "A", "B4", "B32", "C", and "D". Level "D" functionality is only available with OmniBus products. The table below describes these five levels of functionality.

MIL-STD-1553 Functionality Table

	A	B4	B32	C	D
Number of Simultaneous Terminals	1	4	32	32	32
Monitor
Filtering for terminal address
Filtering for subaddress
Concurrent terminal monitoring
Protocol Error Injection
Variable Transmit Amplitude
Zero Crossing Distortion

Yes. CoPilot 1553 is an intuitive, graphical databus analyzer that simplifies the simulation and testing of MIL-STD-1553-based systems. When used with one or more of Ballard's MIL-STD-1553 interface cards, users can quickly configure and simulate a bus controller, remote terminals, bus schedules, and monitor and view data in meaningful engineering units. Many other features make CoPilot 1553 an invaluable resource.

Ballard offers a wide assortment of MIL-STD-1553 accessories including cables, transformer couplers, terminators, tee adapters, and barrel adapters. Click here for more details.

ARINC 664 (which includes AFDX) is a new commercial avionics databus derived from Ethernet technology. It is being designed into new aircraft.

Ballard's AFDX products are available in PCI, cPCI, and PMC form factors.

Ballard Technology offers two different levels of functionality in their AFDX products: "A" and "B". The table below describes these two levels of functionality.

AFDX Functionality Table

	A	B
Transmit and Receive
Bus Monitor
Filtering
Concurrent with Tx/Rx
Error Injection

Yes. CoPilot AFDX is an intuitive, graphical databus analyzer that simplifies the simulation and testing of AFDX-based systems. When used with one or more of Ballard's AFDX interface cards, users can quickly configure and simulate ports, virtual links (VLs), and entire end systems, and monitor and view data in meaningful engineering units. Many other features make CoPilot AFDX an invaluable resource.

ARINC 429 is the industry standard that is used on virtually all commercial aircraft. It is a specification that defines a local area network for transfer of digital data between avionics system elements. The specification describes how an avionics system transmits information over a single twisted and shielded pair of wires (the databus) to all other system elements having need of that information (up to as many as 20 receivers).

Yes. CoPilot 429 is an intuitive, graphical databus analyzer that simplifies the simulation and testing of ARINC 429-based systems. When used with one or more of Ballard's ARINC 429 interface cards, users can quickly configure and simulate channels, labels, and schedules, and monitor and view data in meaningful engineering units. Many other features make CoPilot 429 an invaluable resource.

ARINC 708 describes the characteristics of an airborne pulse Doppler Weather Radar system intended for installation in commercial transport type aircraft.

Ballard's ARINC 708 products are available in PCI, cPCI, USB/Ethernet, PC/ISA, and VME form factors.

Yes. CoPilot 708 can transmit, receive, display, and monitor the display data passed on the ARINC 708 bus.

ARINC 717 provides design guidelines for a Digital Expandable Flight Data Acquisition and Recording System (DEFDARS) or more simply a Flight Data Recorder (FDR).

Ballard's ARINC 717 products are available in PCI, cPCI, PCMCIA, USB/Ethernet, VME, and Handheld form factors.

CoPilot is Ballard Technology's easy-to-use avionics simulation, test, and monitoring Windows®-based graphical software designed to effectively utilize the rich set of features in our hardware. Our software significantly reduces system development time enabling our users to be up an running with relatively little effort. It can be ordered in two different levels: Standard and Plus.

Both simplify the testing of MIL-STD-1553, ARINC 429, AFDX, ARINC 708, and serial devices through numerous automated features, translation of data into engineering units, extensive monitoring capability and a variety of data creation and display methods. The CoPilot Plus version also supports creation and display of data through strip charts, controls, dials, and flight instruments and moving maps. In addition, CoPilot Plus users can customize operations with scripting and analyze the data through software playback.

CoPilot is compatible with Ballard's MIL-STD-1553, AFDX, ARINC 429, ARINC 708, and serial interface products in USB/Ethernet, PCI, cPCI, VME, and PCMCIA form factors.

In order to run CoPilot on an active databus using a Ballard board, you must have a CoPilot key installed. You can purchase a key for your hardware, or you can request an "evaluation key" to try the software on your hardware system for a 30-day period.

The system requirements for running CoPilot are as follows: 

CoPilot System Requirements

	Minimum	Recommended
Operating System	Windows® 98	Windows 2000 SP4/XP SP2
Processor	Pentium II 400 MHz or equivalent	Pentium III 1.0 GHz, equivalent, or better
Memory	64 MB	128 MB or more
Hard Drive Space	150 MB
Other	Internet Explorer 5.0 or higher

We provide CoPilot software for evaluation upon request. The evaluation version includes the Plus functionality of CoPilot 1553, CoPilot 429, and CoPilot AFDX and the Standard functionality of CoPilot 708. If keyed hardware is not present in the computer, CoPilot runs on a "demo" card, which is a software implementation of one of our interface cards.

If you would like to evaluate our CoPilot software and see if it is the right application for you, please call us at (800) 829-1553 or email us.

The CoPilot software is sold on a per-board basis, and is enabled by a software "key" on the target interface card. CoPilot can run with or without a keyed card, but to actually transmit or receive on a databus, a keyed card must be present.

There are two kinds of keys:

• Evaluation Key - An evaluation key allows the keyed card to be used for a limited time. When the evaluation key is within two weeks of expiring, a notification dialog appears.
• Production Key - A production key is purchased from Ballard and does not expire. Production keys are available for CoPilot Standard and Plus.

No. All you need is a current copy of CoPilot running on your computer, with the target interface card installed. Ballard Customer Service will assist you by telephone to install the key.

Yes. You can copy and run CoPilot on any computer that you wish. This allows you to create CoPilot projects on other computers and to share project components and review collected data among colleages. However, you need Ballard hardware with a CoPilot key to transmit and receive using CoPilot.

Two types of upgrades are available - revision upgrade and PRO upgrade. Licensed CoPilot users are entitled to the latest revision of their software (CoPilot or CoPilot PRO) free of charge. CoPilot users may also upgrade CoPilot to PRO for a fee. Please contact Ballard Technology for more details on CoPilot software upgrades.

Most of Ballard's hardware products as well as our CoPilot software are compatible with Microsoft® Windows®, including Vista®. Linux, VxWorks, and Solaris support is also available for some products.

An application program interface (API) is a library of functions a program calls to configure and control a device.

BTIDriver is a unified library of API (Application Program Interface) functions designed to control Ballard's BTIDriver-compliant hardware products.

Ballard's BTIDriver is accompanied by many useful example programs in C, Visual® Basic®, and LabVIEW.

Ballard's family of OmniBus products, PMC for MIL-STD-1553, as well as the USB BUSBox support the BTIDriver API.

BTIDriver supports different avionics databus protocols and different Ballard hardware devices. As long as the devices have similar hardware capability, BTIDriver applications written for one Device can run on another Device with little or no change.

No. Ballard's interface products are not compatible with any software developed for our competitors' products.

Yes. Ballard supports customers using our legacy products.

Many newer Ballard products are designed to be "drop-in" replacements their older counterparts. Please contact Ballard to discuss your upgrade requirements.

Ballard is committed to serving our customers, and on special occasions, has provided replacement parts for legacy systems.